Lead scanning (LB)

Lead scanning

1. Who can access the badge scanning feature?

Exhibitors and Hosted Buyers

  • Badge Scanning is available for Exhibitors and, new for 2018, Hosted Buyers. Encourage buyers to scan you so they have your contact details stored.
  • Each exhibiting delegate badge holder and each hosted buyer will get a single license to the on Lead Scanner

2. Can I set up lead scoring?

Before you start scanning you can create categories / qualifiers e.g. Hot lead, Hosted Buyer, or create your own ratings. You can then apply these categories to your scans. Touch on ‘Categories Lead’ then add as many as you want or need.

3. Can I add notes?

Yes, there are four separate fields for notes.

4. How do I scan a badge?

  • Touch on ‘Scan’ to launch the scanner
  • Scan the Barcode, and then enrich the data with your own comments / notes and your categories / qualifiers.
  • View your leads in the “leads section.” You can sort them by scan date or alphabetically.

5. How do I get my leads off my phone and back my business systems?

You can export your leads to CSV format and email to the address of your choosing

iOS Users

  • Select Export
  • You will now see your leads in a spreadsheet format
  • Click on the iphone share icon
  • Email or Save to web based cloud services

Android Users

  • Select Export
  • Select format
  • Email or Save to web based cloud services

All users will receive a CSV file after the show containing their lead scans

6. Do I need internet access?

The badge scanner will work without the internet but in order to pull in the user’s details and to push back your scans to the server it will need to connect to the Internet.

Data is stored locally on the mobile device so should you lose a connection you will not lose any data.

Free WIFI is available throughout the venue.

7. I don’t want to use a mobile device. Can I use a traditional handheld scanner?

Traditional handheld scanners are available to rent through our registration partner Livebuzz.

8. Why is only the badge number appearing in the app, not the contact details of the person I’ve scanned?

There are a number of reasons this might happen.

  • You are not connected to the internet – Contact details will be populated at a later date
  • The visitor has registered on site and the contact details are not on the platform yet – Contact details will be populated at a later date
  • You do not have permission to scan the participants badge type – Some participants cannot be scanned e.g VIP speaker

Host Event Partners

Industry Partners


We use cookies to operate this website and to improve its usability. Full details of what cookies are, why we use them and how you can manage them can be found by reading our Privacy & Cookies page. Please note that by using this site you are consenting to the use of cookies.