Tools to add value to your clients and events without losing the human touch

Tools to add value to your clients and events without losing the human touch

28-11-2017, 11:45 - 12:30

Knowledge Theatre 3


Looking to enhance the relationship with your clients and your attendees, and keep them engaged? Wondering what technology to use? Worried about money? There’s free stuff out there - so why not use it! This session will cover different apps and software solutions that will help you to achieve what you need, including Evernote, Trello, Dropbox, WeTransfer, Zoom, Whatsapp, Apple Wallet/Android Passbook, Toggl and Slack. Learn how to integrate these apps to streamline your processes, deliver great results, and achieve high ROI. 


3 key take-aways: 

•How to creatively use existing technology

•Examining the latest in project and customer management tools

•Employing advanced ERP and booking software and solutions to create E2E visibility and agility to successfully facilitate interactions between suppliers and customers

•Can technology make an event more attractive to its participants without exploding the budget?


(Earn 0.25 CE Credit at the completion of this session as part of the CMP Preferred Provider Program)


  • John Martinez


    CEO, Founder and Owner


    John has over 30 years’ experience in the events industry as a PCO and technology specialist. He spent the first 14 years of his career as a PCO,...

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