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  • KEYNOTE: Resist and Thrive: How new models and ways of thinking can beat the status quo

    Tuesday09:00 - 10:0028-11-2017

    Knowledge Theatre 1

    Over the last decade Kickstarter and the crowdfunding revolution it began have changed the way people fund and build community around creative and world-changin...

    • Language: English

  • Enablement Technology for Organisers: Let’s make your job easier

    Tuesday10:30 - 10:5028-11-2017

    Innovation Zone

    Event technology is often focussed on the attendee experience – and that’s great, but let’s not forget about the organiser. Why should they have a hard time sim...

    • Language: English

  • The ibtm world Industry Trends Watch 2017

    Tuesday10:30 - 11:3028-11-2017

    Knowledge Theatre 1

    This year's ibtm world Trends Watch report reviews the key sources of qualitative and quantitative data for the meetings and events industry, supplemented by in...

    • Language: English

  • Meetings Outlook: A Deep Dive into the Latest Industry Trends

    Tuesday11:00 - 11:3028-11-2017

    MPI stand K89

    .

    • Language: English

  • The event customer journey: every touchpoint counts

    Tuesday11:30 - 11:5028-11-2017

    Innovation Zone

    The “customer journey” is a marketing term that is often used for digital activities. However, touchpoints between companies and clients along the customer jour...

    • Language: English

  • Leadership skills: Developing yourself to become an innovative & inspiring leader

    Tuesday11:45 - 12:4528-11-2017

    Knowledge Theatre 1

    The world of business and meetings has changed and will continue to do so: business is volatile and complex, the speed of innovation is fast-paced. But how do y...

    • Language: English

  • Tools to add value to your clients and events without losing the human touch

    Tuesday11:45 - 12:3028-11-2017

    Knowledge Theatre 3

    Looking to enhance the relationship with your clients and your attendees, and keep them engaged? Wondering what technology to use? Worried about money? There’s ...

    • Language: English

  • Incentive travel works: How knowing your customer sets you apart

    Tuesday12:15 - 13:0028-11-2017

    Knowledge Theatre 2

    Clients have many options when choosing the right partners for their incentive program. So how do you stand out? The key to successful incentive programs begins...

    • Language: English

  • Beyond the Q&A: Innovative uses for your interaction tech

    Tuesday12:30 - 12:5028-11-2017

    Innovation Zone

    Your interaction tech is going great; you've used it for questions, run a few polls and had some great results! But what else can you do with it? Join this sess...

    • Language: English

  • Case Study: Marketing the business brand of a destination better known for its leisure brand

    Tuesday12:45 - 13:3028-11-2017

    Knowledge Theatre 3

    This case study will explain how Monaco CVB changed the way in which conference buyers and business travellers perceive the destination. The presentation will h...

    • Language: English

  • #EventCanvas: Your Map to Extraordinary Events

    Tuesday13:00 - 13:3028-11-2017

    MPI stand K89

    .

    • Language: English

  • Case Study: Building customer engagement through experience, research and technology

    Tuesday13:00 - 14:0028-11-2017

    Knowledge Theatre 1

    ReedPOP is the world’s largest producer of pop culture events, such as New York Comic Con, and with a naturally passionate audience comes great responsibility. ...

    • Language: English (United Kingdom)

  • Benchmarks for association success

    Tuesday13:15 - 14:0028-11-2017

    Knowledge Theatre 2

    Associations have the characteristic that they are more open to sharing of ideas and outcomes than commercial businesses. This allows all associations to benefi...

    • Language: English

  • Will facial recognition disrupt meeting industry?

    Tuesday13:30 - 13:5028-11-2017

    Innovation Zone

    Technology is moving fast and facial recognition is about to take over the onsite technology at meetings. At this session we're going to present the case study ...

    • Language: English

  • SMMP Expert Panel: Implementing a global SMMP strategy and driving adoption

    Tuesday13:45 - 14:3028-11-2017

    Knowledge Theatre 3

    Whether you're looking to expand a local or regional strategic meetings management programme, or wanting to know other best practices for managing a global prog...

    • Language: English

  • Smarter, Faster, More Efficient

    Tuesday14:00 - 14:3028-11-2017

    MPI stand K89

    .

    • Language: English

  • Panel de expertos sobre las mejores prácticas de los organizadores de eventos en España y LATAM

    Tuesday14:15 - 15:1528-11-2017

    Knowledge Theatre 2

    El objetivo del panel es comparar las mejores prácticas en la organización de eventos profesionales entre Corporate Planners de LATAM y España. Para ello, les p...

    • Language: Spanish

  • How does INDOOR POSITIONING SYSTEM help TRADE SHOW ORGANISERS get more out of their events?

    Tuesday14:30 - 14:5028-11-2017

    Innovation Zone

    More than just an indoor GPS, Indoor Positioning System is increasingly being used as veritable marketing strategies. These services help event organisers under...

    • Language: English

  • Safety and Security Case Study: Reclaiming Borough Market

    Tuesday14:30 - 15:0028-11-2017

    Knowledge Theatre 1

    Over its long history, Borough Market has been a vital resource for Londoners and has endured through fire and plague and war. The modern market is popular comm...

    • Language: English (United Kingdom)

  • How to be an expert communicator

    Tuesday14:45 - 15:3028-11-2017

    Knowledge Theatre 3

    We are a people business. And, as we all know, some people are easier for us to communicate and work with than others! This session will provide you with a shor...

    • Language: English

  • How Meeting Planners Can Change the World

    Tuesday15:00 - 15:3028-11-2017

    MPI stand K89

    .

    • Language: English

  • Show Navigation – A Compass Story

    Tuesday15:30 - 15:5028-11-2017

    Innovation Zone

    Compass is a simple way of helping people navigate a show. We will showcase how the prototype iterated over time and the success and failures we encountered. We...

    • Language: English

  • What do the UN Sustainable Development Goals mean for the future for the event industry

    Tuesday15:30 - 16:3028-11-2017

    Knowledge Theatre 2

    2017 has been the United Nations’ Year for Sustainable Tourism for Development. Learn more about the year-long campaign to tell the story of the power of events...

    • Language: English

  • The art of storytelling through events

    Tuesday15:30 - 16:3028-11-2017

    Knowledge Theatre 1

    Each one of us brings our own unique story to what we do, it's part of the fabric of who we are and it is what enables us to succeed in this industry. Events ar...

    • Language: English

  • The Power of Networking

    Tuesday15:45 - 16:3028-11-2017

    Knowledge Theatre 3

    Networking is a crucial part of the MICE life. However, not everybody feels comfortable doing it. Introverts tend to shy away from the spotlights, while extrave...

    • Language: English

  • Integrating data capture and ROI with digital

    Tuesday16:30 - 16:5028-11-2017

    Innovation Zone

    Using a comprehensive digital toolkit allows organisers to achieve a greater level of insight over user interaction and engagement than ever before. Track the p...

    • Language: English

  • Generating traffic and leads for events – using social media to benefit you, your business and your events

    Tuesday16:45 - 17:4528-11-2017

    Knowledge Theatre 1

    Social Media marketing is just one element of your wider digital marketing mix, but it is the one worth investing more time in! There are two recurring question...

    • Language: English

  • Panel Session: International contract negotiation

    Tuesday16:45 - 17:3028-11-2017

    Knowledge Theatre 3

    This session aims to improve the working relationship between venues and their customers by setting out what both sides believe to be best practice. We will exa...

    • Language: English

  • Doing business in China - the key do's and don'ts!

    Tuesday16:45 - 17:3028-11-2017

    Knowledge Theatre 2

    Having worked in China for 6 and 17 years respectively, Markus and Bobby are here to share their personal stories on what you should and shouldn’t do when doing...

    • Language: English

  • KEYNOTE: Open Secret with Dame Stella Rimington

    Wednesday09:00 - 10:0029-11-2017

    Knowledge Theatre 1

    Drawing on her experience as the first female Director General of MI5, a position she held until 1996, Dame Stella will discuss her fascinating career in the se...

    • Language: English

  • Smartbadge content distribution and lead generation

    Wednesday10:30 - 10:5029-11-2017

    Innovation Zone

    Understanding customer insights will lead to higher sales and happier customers. However, exhibitor ROI is often clouded by the effectiveness of booth staff in ...

    • Language: English

  • “El ponente ya no es la estrella” ¿Cómo diseñar experiencias que despierten insights?

    Wednesday10:30 - 11:3029-11-2017

    Knowledge Theatre 2

    Un insight o motivador es la clave en cualquier proceso de diseño y estrategia. En entornos como el de la comunicación publicitaria, el análisis de los insigths...

    • Language: Spanish

  • Panel Session: The impact of the current terror threat on the meetings industry

    Wednesday10:30 - 11:3029-11-2017

    Knowledge Theatre 3

    Our panel of industry experts will discuss the impact of current terrorist threats on issues such as contracts, cancellation policies, travel behaviour and the ...

    • Language: English

  • 3 event trends that will change the way we meet

    Wednesday10:30 - 11:3029-11-2017

    Knowledge Theatre 1

    Change is coming. We know the way we meet will change in the future. New behaviours, new generations, new technologies and a constant need to create more valuab...

    • Language: English

  • Measuring the ROI of Learning

    Wednesday11:00 - 11:3029-11-2017

    MPI stand K89

    .

    • Language: English

  • What value can location tracking provide for events?

    Wednesday11:30 - 11:5029-11-2017

    Innovation Zone

    Events are ideally poised to leverage people-tracking technologies at events. What are the leading technologies and opportunities, and the pitfalls? Can events ...

    • Language: English

  • Powered by People: a conversation with Fay Sharpe on talent acquisition strategies

    Wednesday11:45 - 12:3029-11-2017

    Knowledge Theatre 3

    In a competitive marketplace, how we create and deliver a forward-thinking, distinctive employer brand which enhances organizational performance has never been ...

    • Language: English

  • 2018 Global Meetings & Events Trends

    Wednesday11:45 - 12:3029-11-2017

    Knowledge Theatre 1

    Gain insight into the key trends impacting the meetings industry on a global and regional basis in 2018 and what it could mean for your meeting programme. As we...

    • Language: English

  • Trends in the incentive travel industry: What does the future of incentives look like?

    Wednesday12:15 - 13:0029-11-2017

    Knowledge Theatre 2

    The SITE Foundation partners with J.D. Power, one of the best-known market research companies in the industry to conduct its annual SITE Index survey. Join us i...

    • Language: English

  • The future of medical congresses

    Wednesday12:30 - 12:5029-11-2017

    Innovation Zone

    Meeting architecture is a new field of expertise within the meetings industry. Kenes Group, a global PCO (Professional Congress Organizer) dedicated solely to m...

    • Language: English

  • NLP and the Power of Relationships

    Wednesday12:45 - 13:4529-11-2017

    Knowledge Theatre 1

    In this new-age technical world, powerful communication is quickly becoming a challenge but there are tactics to overcome the limitations and common barriers. B...

    • Language: English

  • How to find the perfect work/life balance

    Wednesday12:45 - 13:3029-11-2017

    Knowledge Theatre 3

    In a 21st century world when our roles as events professionals are directly connected from mobile devices to social media 24/7. Finding the perfect balance can ...

    • Language: English

  • The Meeting of the Future

    Wednesday13:00 - 13:3029-11-2017

    MPI stand K89

    .

    • Language: English

  • Association revenue generation and diversification

    Wednesday13:15 - 14:0029-11-2017

    Knowledge Theatre 2

    Profits are essential for associations, although reserves and surpluses can never be distributed to members. Having members as active stakeholders and customers...

    • Language: English

  • Game-changing MICE technology for your event

    Wednesday13:30 - 13:5029-11-2017

    Innovation Zone

    You know that great technology can make your event more engaging, innovative, and efficient, but how exactly? And which products will work for your event? (Ear...

    • Language: English

  • Creating a legacy from your event

    Wednesday13:45 - 14:3029-11-2017

    Knowledge Theatre 3

    All too often, the conference or event happens with limited impact on the destination and its communities.  After a couple of days, the event moves on and desce...

    • Language: English

  • #EventCanvas: Your Map to Extraordinary Events

    Wednesday14:00 - 14:3029-11-2017

    MPI stand K89

    .

    • Language: English

  • How to demonstrate true ROI: Measuring event outcomes beyond just spending

    Wednesday14:15 - 15:1529-11-2017

    Knowledge Theatre 2

    In this session, we will redefine the measurements of event success (ROI, ROE, …etc.) by evaluating some of the measures that can be implemented and examining h...

    • Language: English

Host Event Partners

Industry Partners

AIPC ECM ICCA ILEA MPI PCMA Site IAPCO UNICEO EMA ACS

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