Help


  • How to use the ibtm world app: Visitors

    The official ibtm world app makes it easy for you to plan, network and do business at ibtm world. It’s a must have for anyone attending the show and packed with features to enhance your show experience. Follow the steps below to learn how to create an account and use the app effectively.

    Getting the App

    Where can I download ibtm world 2017 Mobile app?

    The ibtm world app is available now to download in the app stores. Use the links below to find the app store for your phone.

  • Get started with the ibtm world app today, an essential tool for all exhibiting delegates.

    Download for
    Android
    Download for
    Apple iOS

  • Logging in to the App

    1. How do I create an account in the app?

    After you’ve downloaded the app, click on the profile icon on the top right corner of the screen. Enter your email address and choose a password to create your account.

    2. How do I create a profile?

    Once you have an account, you can update your app profile. Click on the profile icon on the top right corner of the screen to add a picture and bio. This will allow other attendees to see your information in the attendee list.

    3. I don’t want people to see me in the attendee list, how do I hide myself?

    If you don’t want to appear in the attendee list, go to your profile page and change your profile type to ‘Private.’

  • Step-by-step login guide

    See how to log into the app below

    Step 1

    Step 2

    Step 3

    Step 4

    Step 5

    Step 6


  • Networking

    1. How can I network and send messages using the app?

    You can send messages to attendees who have downloaded the app in the “Make Connections” section.

  • Sessions

    1. I want to know what’s going on at ibtm world

    Head to the “What’s On” section of the app to see all the sessions that will be taking place at the show.

  • Favourites

    1. What is ‘My Favourites?’

    The “My Favourites” section of the app allows you create a personalised agenda. Select the sessions, speakers and exhibitors you just cannot miss by clicking the star icon. The starred items will appear as a list in ‘My Favourites’ which you can email to yourself.

  • Lead scanning

    1. Who can access the badge scanning feature?

    Exhibitors and Hosted Buyers

    • • We encourage all trade visitors to have their badge scanned to progress conversations at the show
  • Getting directions

    1. How do I find my way around the show floor?

    You'll never be lost with way-finding in the app. Enter your location and where you want to go, and it will show you how to get there.

  • Hear answers to your questions

    1. I want to ask questions in the sessions, how do I do this?

    Don't want to put your hand up? Use “Session Participation” in knowledge sessions to ask questions and interact in polls…and remain anonymous.

  • Other features

    This year we’ve gone above and beyond to give you the best experience possible at the show. Other great app features include:
    • Ibtm Live – Get involved in the conversation. Post, like and comment using the in-app community feature and see what everyone else is getting up to
    • Interactio.io – Can’t make it to a session? You can still listen in with the app’s streaming service. Plug in your headphones after you’ve gone to the Interactio.io page in the app
    • Selfie frames – Take a selfie, add our frame, and share your pics

  • Onsite Help

    If you need help with anything before the show, send us a question using our app help form

    If you need help with any app issue during the show, then please visit the customer help desk.

    If you haven’t downloaded the app yet, click here.

  • Mobile app help form

    If your question is not covered here, please go the help section in the app, or contact us via our app help form

    Submit the form

Host Event Partners

Industry Partners

AIPC ECM ICCA ILEA MPI PCMA Site IAPCO UNICEO EMA ACS

We use cookies to operate this website and to improve its usability. Full details of what cookies are, why we use them and how you can manage them can be found by reading our Privacy & Cookies page. Please note that by using this site you are consenting to the use of cookies.